Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
General Steps
To use the Decrement customizer window to decrease the chosen numeric
variable by one, choose the desired variable from the Variable drop-down menu,
and then click OK.
variable by one, choose the desired variable from the Variable drop-down menu,
and then click OK.
Delay Step
Use the Delay step to pause the processing of a script for a specified number of
seconds.
seconds.
Figure 2-9
Delay Customizer Window