Cisco Cisco Unified Contact Center Management Portal 8.5 User Guide
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User Manual for Cisco Unified Contact Center Management Portal Release 7.5(1)
Once you have created an IP phone its status will initially be shown as Not
Ready. The telephone will not be ready to use until this status changes to
Available. This change usually occurs within a few minutes of saving.
Ready. The telephone will not be ready to use until this status changes to
Available. This change usually occurs within a few minutes of saving.
How to Delete an IP Phone
To delete one or more telephones:
1. On the Items panel, select the telephone record(s) you want to
delete
2. Click Delete
3. A message prompts you to confirm the deletion. Click OK
IP Phone Fields
Field
Description
Entry
Default
Required?
Details Tab
Name
A unique name
for the record.
for the record.
Unique. Up to 24
characters,
alphanumeric,
period, and
underscore
characters only.
Must begin with
alphanumeric.
characters,
alphanumeric,
period, and
underscore
characters only.
Must begin with
alphanumeric.
Null
Yes
Description An internal
description of
the record.
the record.
Up to 255
characters.
characters.
Null
No
Type
The model of
telephone.
telephone.
Select from list.
Null
Yes
Template /
Change
Template
Change
Template
The XML
template to be
used to
configure the IP
Phone on the
CallManager.
template to be
used to
configure the IP
Phone on the
CallManager.
Select from list of
templates available
for the specific
phone model.
When editing an IP
Phone, you must
check Change
Template to show
the Template field.
templates available
for the specific
phone model.
When editing an IP
Phone, you must
check Change
Template to show
the Template field.
Null
Yes
Button
Template
Template
The
configuration to
use for the
buttons on the
CallManager
configuration to
use for the
buttons on the
CallManager
Select from list of
button templates set
up for the
CallManager.
button templates set
up for the
CallManager.
Null
Yes
MAC
Address
Address
The MAC
Address of the
IP phone used
to uniquely
identify it.
Address of the
IP phone used
to uniquely
identify it.
12-digit
hexadecimal
number.
hexadecimal
number.
Null
Yes