Cisco Cisco Unified Customer Voice Portal 11.0(1)

the backup server cannot be the same server as
the Primary Server.

2. Configure the base gateway settings.

3. Configure the service gateway settings.

4. Configure a dial-peer, which will call the

service to reach the Unified CVP VXML
Server.

5. Optionally, create additional dial-peers for any

outgoing transfer destinations your application
uses.

Review the updated gateway configuration by issuing
a show run to ensure you have configured the
gateway properly.

For Step 1, see the "

" section in Chapter 7,

"Configuring VXML Solution," in Part 2.

Create an application:

1. Create an application using Call Studio and

save it as a zip file.

For Step 2, refer to the  User Guide for Cisco Unified
CVP VXML Server and Unified Call Studio  for
information about using Call Studio.

2. Enable logging.

Note: Refer to the User Guide for Cisco Unified
CVP VXML Server and Unified Call Studio  for
details on configuring loggers using Call
Studio.

For detailed information, refer to the Operations Console
online help.

Configure the Call Server:

1. In the Operations Console, configure a standard

Call Server and do not enable any Unified CVP
services.

For Step 1, in the Operations Console, select Device
Management > VXML Server.

Configure the VXML Server:

1. In the Operations Console, configure a Primary

Call Server for the VXML Server.

See the "

2. Enable reporting for this VXML Server and

add appropriate filtering.

section in Chapter 7, "Configuring VXML Solution," in
Part 2 for more details.

For Step 2, in the Operations Console, select Device
Management > VXML Server. In the Configuration
tab, select Enable Reporting for this VXML Server.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)