Cisco Cisco Unified Customer Voice Portal 11.0(1)

In the Operations Console, select Device Management
> Gateway > File Transfer > Scripts, then browse to

Transfer the scripts to the Gateway for the VXML
Server:

the <cvp root>\Cisco\CVP\OpsConsoleServer
\GWDownloads folder.

1. Transfer the following files using the Unified

CVP Operations Console:

Refer to the Operations Console online help for detailed
instructions.

–

CVPSelfService.tcl

Note: Follow the instructions in this file.

–

CVPSelfServiceBootstrap.vxml

–

critical_error.wav

Note: Optionally, you can transfer the files from the
Unified CVP product CD.

Do the following:

Configure the Gateway for VXML Server
(Standalone) applications:

•

For Steps 2 and 3, see the "

" section.

1. Define the VXML Server applications on the

gateway.

Note: Backup server is optional. For the
Tomcat Application Server and the WebSphere

•

For Step 4, see the "

" section.

Application Server, set the port to 7000. Also,
the backup server cannot be the same server as
the Primary Server.

2. Configure the base gateway settings.

3. Configure the service gateway settings.

4. Configure a dial-peer, which will call the

service to reach the Unified CVP VXML
Server.

5. Optionally, create additional dial-peers for any

outgoing transfer destinations your application
uses.

Review the updated gateway configuration by issuing
a show run to ensure you have configured the
gateway properly.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)