Cisco Cisco Customer Voice Portal 8.0(1)
Procedure
To log out from the Operations Console:
Step 1
Click Logout in the screen header at the top of the screen.
You will be logged out and the main Cisco Customer Voice Portal page displays.
See Also
Overview of User Management
From the User Management menu, Users option, you can create one user account at a time.
Unified CVP includes three roles: Super User, Administrator, and Read Only. You can assign
users to any of these roles. The Unified CVP installation creates an Administrator account,
which is assigned to the Super User role.
Unified CVP includes three roles: Super User, Administrator, and Read Only. You can assign
users to any of these roles. The Unified CVP installation creates an Administrator account,
which is assigned to the Super User role.
User groups are provided so that you can group users together. Assigning users to groups can
limit the operations users can perform from the Operations Console menus. For example all
admins for San Jose devices can belong to a user group called SanJose_Admins with
Administrator privilege.
limit the operations users can perform from the Operations Console menus. For example all
admins for San Jose devices can belong to a user group called SanJose_Admins with
Administrator privilege.
Device pools are logical groupings of devices, for example, SanJose-Gateways. If a user is
configured with SanJose-Gateways as the device pool, then that user is allowed to operate only
on devices in this device pool. The types of allowed operations also depends on which user
group the user belongs to. For example, if a user belongs to SanJose_Admins, a group with
Administrator privilege, then this user will have Administrator privilege for all devices in the
SanJose-Gateways device pool.
configured with SanJose-Gateways as the device pool, then that user is allowed to operate only
on devices in this device pool. The types of allowed operations also depends on which user
group the user belongs to. For example, if a user belongs to SanJose_Admins, a group with
Administrator privilege, then this user will have Administrator privilege for all devices in the
SanJose-Gateways device pool.
Unified CVP includes three categories of access criteria:
•
Super User - Allows any operation in the Operations Console. Only the Super User can create
and delete Administrator accounts and assign device pools to any user. The Super User can
view all devices because the Super User account is associated with the "default" device pool.
and delete Administrator accounts and assign device pools to any user. The Super User can
view all devices because the Super User account is associated with the "default" device pool.
•
Administrator - Allows any operation in the Operations Console except deleting Administrator
accounts. Administrators can only view devices in the device pools to which they have been
associated. Administrators can disassociate themselves from a device pool, but cannot associate
themselves to a device pool.
accounts. Administrators can only view devices in the device pools to which they have been
associated. Administrators can disassociate themselves from a device pool, but cannot associate
themselves to a device pool.
•
Read Only- Allows read-only access to the Operation Console.
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 3: - Cisco Unified CVP Operations Console Overview
Overview of User Management