Cisco Cisco Unified Customer Voice Portal 10.5(1)

b.

Dynamically. The target destination is created dynamically using input entered by the
caller during the call. To do this, click the Substitution icon next to the Caller Input
variable and select substitution values. For example:

In the event that the TBCT fails (for example, bad number, bad gateway config, etc.), you can
specify alternate transfer targets under the survivability service according to survivability rules
as defined in the "

" section in Chapter 19, "Configuring the H.323

Devices and VoIP," in Part 3.

Configuring Hookflash Relay

To configure Hookflash Relay for use with Unified CVP from VoiceXML scripts, follow this
procedure:

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)