Cisco Cisco Unified Customer Voice Portal 10.5(1)

Configuring the H.323 Devices and VoIP

This chapter describes how to configure the H.323 devices. Once these devices have been
configured, you can add them to the Operations Console network control panel. Once added,
you can execute a subset of IOS Gateway and Gatekeeper commands on the Gateway and
Gatekeeper from the Operations Console, along with adding the Unified ICME Server to a
device pool (see the "

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This chapter contains the following topics:

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About Call Routing

Inbound call routing is the method by which an H.323 originating endpoint (for example, an
IOS gateway or Cisco Unified Communications Manager) finds a Unified CVP H.323 Service
to which to send an H.323 call. (In other words, calls that are considered inbound from Unified
CVP’s point of view. )

Outbound call routing is the method by which Unified CVP finds an H.323 endpoint as the
destination for a call transfer. (In other words, calls that are considered outbound from Unified
CVP’s point of view. )

Note: For outbound call routing, a gatekeeper must exist in the call flow configuration; for
inbound call routing, a gatekeeper is optional.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)