Cisco Cisco Unified Customer Voice Portal 11.0(1)

Click Add to display the additional sections of the window used for defining the dialed numbers.

On the Attributes tab, identify the two dialed numbers used for the comprehensive exercise
using the following sub-steps:

a.

Routing client: CVP_RC (set up earlier)

b.

Media routing domain: CISCO_Voice (the default)

c.

Dialed number string: 8005557777 (the HelloWorld exercise number)

d.

Name: auto-filled (after you enter the DN string and select another field)

The name will be a combination of the routing client and the dialed number. For example:
CVP_RC.8005557777

e.

Using the drop-down set Default Label: 1234567890 (

)

f.

Click Save to save the dialed number definition.

Repeat the sub-steps to create the dial number for customhelloworld: 7005557777

Close the configuration tool.

Section D: ICM Scripting Configuration for CVP

Complete the following tasks to configure ICM scripting to work with the CVP comprehensive
exercise.

Create Network VRU Script

In this task you define a Network VRU script which the ICM script will use to be able to access
the applications on CVP: HelloWorld and customhelloworld.

Access ICM and start the services needed for the Configuration Manager. Refer to 

 for details.

Double-click the Configuration Manager icon on the desktop.

The Configuration Manager window opens and displays a tree structure.

Select: Tools > List Tools > Network VRU Script List.

The Network VRU Script List window displays.

Click Retrieve to display existing network VRU script definitions, if any. This action also
activates the Add button.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)