Cisco Cisco Customer Voice Portal 8.0(1)

Working with Reports

Who can do this: 

Users with the Report Designer user role manage reports from the Available Reports page,

which opens when you click the Reports drawer.

This page display a category for the imported Unified IC templates. Expand that category and

right -click a report to open a menu of functions you can perform.

Based on permissions, a reporting user can perform some or all of these functions:

•

Run

•

Schedule

•

Edit

•

Rename

•

Edit Views

•

Export

•

Delete

These functions are explained in the User Guide for Cisco Unified Intelligence Center Reporting
Application

 and in the Unified IC online help.

Running Reports

To run a report, double-click the report name or right-click the report name and select Run.

If the report designer has selected to bypass the filter dialog on the 

page, the report opens immediately.

If the report designer did not select to bypass the filter dialog, selecting a report to view opens

Once you select to run and filter a report, the report displays in the 

.

Filtering Reports

In most cases, when you run a report, a filter page opens where you select start and end dates

to filter the report by a date range. For reports based on simple queries, this page has two tabs:

Basic Filters and Advanced Filters. For reports based on stored procedures or anonymous blocks,

the filter is a single page.

Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)