Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

If:  Not installing the Core Software component,

Then:  Proceed to Step 23.

When the installation program completes, a Setup Complete screen displays.

• If you manually installed to Websphere, a dialog box displays reminding you that you must

redeploy the 

 file to your Websphere Application

server. Also, you must copy 

 to your Websphere

Application server's \ext folder, by default this is 

 .

• If you installed the Reporting component, a dialog box displays reminding you to run a

reporting batch file. This dialog box provides information about the reporting batch file that
must be run manually to complete initial setup of Reporting and Reporting Databases. See

 for detailed instructions.

Additionally, when using Websphere, you must configure it so that logs are saved in the correct
location. See 

.

Depending on the CVP components you chose to install, you may need to restart your computer
immediately after installation. The setup program informs you if the server requires a restart.
Remove any disks from their drives, and click Finish to complete setup.

Later Installation of Additional Unified CVP Components

If, after the installation, you want to install additional Unified CVP components simply run
%CVP_HOME%\bin\setup.exe. Additional package selections are available from the Modify
screen. The choice of packages available will depend on the combination of Unified CVP
components originally installed.

For example, if you install Call Server first, you can later add a VXML Server or a Reporting
Server. If you install VXML Server or Reporting without installing the Call Server, then you
cannot add anything to your installation.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 8.0(1)