Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
Post Installation Tasks
This chapter discusses tasks that you must perform after installing Unified CVP software.
This chapter contains the following topics:
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Running Reporting Batch File
If you installed the Reporting component, you must run the
%CVP_HOME%\bin\CVP_Database_Config.bat batch file to complete the initial setup of
Reporting and the Reporting databases. This batch file compresses the most recent backup and
allocates additional disk space to the database. It also performs some minor data model changes
and creates several indexes.
%CVP_HOME%\bin\CVP_Database_Config.bat batch file to complete the initial setup of
Reporting and the Reporting databases. This batch file compresses the most recent backup and
allocates additional disk space to the database. It also performs some minor data model changes
and creates several indexes.
To run the reporting batch file, perform the following steps.
Step 1
If you have not rebooted since running the Unified CVP installation program, reboot your
computer before proceeding to Step 2.
computer before proceeding to Step 2.
Step 2
Log in to windows as user informix. The password is the one you created for reporting during
CVP installation.
CVP installation.
Step 3
From the %CVP_HOME%\bin directory, run CVP_Database_Config.bat. Follow the
instructions on screen.
instructions on screen.
Database Installation Times
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 5