Cisco Cisco Unified Customer Voice Portal 10.5(1) Release Note
C
HAPTER
19:
N
UMBER
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
79
Chapter 19: Number
The Number voice element captures a number input from the caller. The number can be spoken or entered using the keypad. The
resulting value will be stored in element data as a decimal value. The number can be negative or positive and can contain a decimal
point. Using DTMF entry, however, the number is restricted to being positive and the decimal point is entered by pressing the * key.
Using speech input, the number may be spoken naturally.
resulting value will be stored in element data as a decimal value. The number can be negative or positive and can contain a decimal
point. Using DTMF entry, however, the number is restricted to being positive and the decimal point is entered by pressing the * key.
Using speech input, the number may be spoken naturally.
Settings
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
inputmode
(Input Mode)
(Input Mode)
String
enum
Yes
true false both
The type of entry allowed for input. Possible
values are: voice | dtmf | both.
values are: voice | dtmf | both.
noinput_timeout
(Noinput Timeout)
(Noinput Timeout)
string Yes true true 5s
The maximum time length allowed for silence
or no keypress before a noinput event is thrown.
Possible values are standard time designations
including both a non-negative number and a
time unit, for example, 3s (for seconds) or
300ms
or no keypress before a noinput event is thrown.
Possible values are standard time designations
including both a non-negative number and a
time unit, for example, 3s (for seconds) or
300ms
(for milliseconds). Default = 5s.
max_noinput_count
(Number Max NoInput Count)
(Number Max NoInput Count)
int
≥ 0
Yes
true true 3
The maximum number of noinput events
allowed during number input capture. 0 =
infinite noinputs allowed.
allowed during number input capture. 0 =
infinite noinputs allowed.
max_nomatch_count
(Number Max NoMatch Count)
(Number Max NoMatch Count)
int
≥ 0
Yes
true true 3
The maximum number of nomatch events
allowed during number input capture. 0 =
infinite nomatches allowed.
allowed during number input capture. 0 =
infinite nomatches allowed.
number_confidence_level
(Number Confidence Level)
(Number Confidence Level)
decimal
(0.0 – 1.0)
Yes
true true 0.40
The confidence level threshold to use during
number capture.
number capture.
modal
(Disable Hotlinks)
(Disable Hotlinks)
boolean Yes true true
false
Whether or not to temporarily disable all hotlink
grammars (global or local) and universal
grammars. If set to true, only the grammars of
the current Number element will be enabled for
the duration of the element. Otherwise all
active grammars will be enabled.
grammars (global or local) and universal
grammars. If set to true, only the grammars of
the current Number element will be enabled for
the duration of the element. Otherwise all
active grammars will be enabled.
secure_logging
(Secure Logging)
(Secure Logging)
boolean Yes true true
false
Whether or not to enable logging of potentially
sensitive data of the Number element. If set to
sensitive data of the Number element. If set to