Cisco Cisco Finesse 8.5(3) User Guide

Figure 14: Add Sign Out Reason Code

In the Reason Label box, enter a label for the reason code.

Note: Sign out reason code labels are limited to 40 characters.

In the Reason Code box, enter a reason code.

Note: The code must be between 0 and 65535 and should be unique for each reason code.

Click Save.

Editing a Sign Out Reason Code

Perform the following steps to edit the label or code for an existing sign out reason code:

In the Sign Out Reason Code Management gadget, select the reason code that you want to edit.

Click Edit.

The Edit Reason Code area appears.

Figure 15: Edit Sign Out Reason Code

If you want to change the label of the sign out reason code, in the Reason Label field, enter a
new label for the reason code. If you want to change the code, in the Reason Code field, enter
the new code.

Click Save.

User Guide for the Cisco Finesse Administration and Serviceability Consoles Release 8.5(3)