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Cisco Cisco Computer Telephony Integration Option 9.0 User Guide

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CTI OS Agent Desktop User Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 9.0(1)
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Starting and Logging In to CTI Toolkit Agent 
Desktop
This section discusses startup, login, and logout procedures for CTI Toolkit Agent Desktop. It includes 
the following topics:
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•
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Note
In Releases 7.0(0) and later, the CTI Toolkit Agent Desktop is available in the .NET environment.
The CTI Toolkit Agent desktop is compatible with the following operating systems:
•
Windows 7
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Windows Vista
•
Windows XP
For more information, see the Hardware & System Software Specification (Bill of Materials) for Cisco 
Unified ICM/Contact Center Enterprise & Hosted, Release 9.0(1). This document is available at: 
Starting CTI Toolkit Agent Desktop
To start CTI Toolkit Agent Desktop, select Start > Programs > Cisco Systems CTI Toolkit > Agent 
Desktop. 
Upon startup the CTI Toolkit Agent Desktop main screen appears.