Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions
Cisco CTI OS Release 7.2(1)
Chapter 13      SilentMonitorManager Object
Methods
Return Values
This method returns an arguments array containing the key/value pairs listed in 
Table 13-7
GetSessionInfo Return Arguments Array Parameters
Keyword
Type
Description
SMSessionKey
UNSIGNED 
SHORT
Unique silent monitor session 
Object ID of the target object 
that is being monitored.
SMSessionStatus
SHORT
One of the ISilentMonitorEvent 
status codes in 
AudioMode
INT
Reserved. Specifies the audio 
mode bitmask.
AgentID/DeviceID
STRING
Agent ID or DeviceID of the 
target being monitored.
MonitoredUniqueObjectID
STRING
Unique Object ID of the target 
object being monitored. 
MonitoredDeviceIPAddress
STRING
TCP/IP Address of the 
monitored IP Phone.
PeripheralID
INT
ID of the peripheral associated 
with the agent and IP phone.
MonitoringIPAddress
STRING
TCP/IP Address of the system 
receiving audio.
MonitoringIPPort
INT
TCP/IP port on which receiving 
system is listening for audio.
GetSMSessionList
The GetSMSessionList method returns an Arguments array that contains the parameters listed in 
. All parameters are required.
Syntax
C++: 
Arguments * CIL_API GetSMSessionList(void)
COM:
 HRESULT GetSMSessionList([out,retval] IArguments **pIArguments );
VB: 
GetSMSessionList () as CTIOSCLIENTLIB.IArguments
Parameters
None.
Return Values
Arguments array that contains a list of all Silent Monitor sessions. The current version only allows one 
active session, so the main use for this function is to use the NumElements method on the returned 
arguments array to determine if the current SilentMonitorManager is in an active Silent Monitor session.