Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
ICallEvents Interface
The Call object fires events on the ICallEvents interface. The following events are
published to subscribers of the ICallEvents interface.
published to subscribers of the ICallEvents interface.
Note
Many of the parameters that CTI OS receives from the CTI Server are
inconsequential to most customer applications. The most important
parameters for doing a screenpop are included with the events described in this
section. The more inconsequential parameters are suppressed at the CTI OS
Server, to minimize network traffic to the clients. However, you can enable the
complete set of available event arguments by setting the following registry
setting:
inconsequential to most customer applications. The most important
parameters for doing a screenpop are included with the events described in this
section. The more inconsequential parameters are suppressed at the CTI OS
Server, to minimize network traffic to the clients. However, you can enable the
complete set of available event arguments by setting the following registry
setting:
[HKLM\Cisco Systems\CTIOS\Server\CallObject\MinimizeEventArgs = 0].
OnAgentPrecallEvent
Not supported.
OnAgentPrecallAbortEvent
Not supported.
CallVariable1
STRING
Call-related variable data.
…
…
CallVariable10
STRING
Call-related variable data.
ECC
ARGUMENTS A nested Arguments structure of
key-value pairs for all of the ECC
data arriving with this call.
data arriving with this call.