Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

If a pointer to the agent object is available (e.g., a m_MonitoredAgent), The 
PeriperhalID can be retrieved via m_MonitoredAgent.GetValueInt 
("PeripheralID")

The StopMonitoring method stops a Silent Monitor Session.The StopMonitoring 
Arguments array contains the same parameters as the StartMonitoring method 
(

).

The ComObject will fire the following events via a COM connection point event 
interface (again in IDL):

dispinterface _ISilentMonitorCtlEvents

{

properties:

methods:

      [id(1)] void OnConnection([in] IArguments *pIArguments);

      [id(2)] void OnConnectionFailure([in] IArguments *pIArguments);

      [id(5)] void OnMonitorModeEstablished([in] IArguments 

*pIArguments);

      [id(39)] void OnConnectionClosed([in] IArguments *pIArguments);

      [id(41)] void OnControlFailureConf([in] IArguments 

*pIArguments);

      [id(304)] void OnCtiOsFailure([in] IArguments *pIArguments);

  [id(502)] void OnCallRTPStartedEvent([in] IArguments 

*pIArguments);

AgentID

AgentID of the agent to be monitored.

Peripheralnumber

PeripheralID of the Peripheral to which the Agent is 
logged in.