Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 11 SkillGroup Object
Methods
11-24
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Parameters
args
If this method is called via the session object in monitor mode with the
special SkillGroupStats filter, the args parameter has two required values for
PeripheralId and SkillGroupNumber. See the Remarks section for a code
example. Otherwise, this parameter is not used.
special SkillGroupStats filter, the args parameter has two required values for
PeripheralId and SkillGroupNumber. See the Remarks section for a code
example. Otherwise, this parameter is not used.
errorCode
An output parameter (return parameter in VB) that contains an error code, if
any.
any.
Return Value
Default CTI OS return values. See
Remarks
CTI OS Server sends skillgroup statistics in an OnSkillGroupStatisticsUpdated
event.
event.
The following is a C++ code example where the args parameter contains values
for PeripheralID and SkillGroupNumber.
for PeripheralID and SkillGroupNumber.
Arguments & argsStatBroadcast = Arguments::CreateInstance();
argsStatBroadcast.AddItem(CTIOS_SKILLGROUPNUMBER, intSG);
argsStatBroadcast.AddItem(CTIOS_PERIPHERALID, m_periphID);
m_pSkGrStatSession->EnableSkillGroupStatistics ( argsStatBroadcast );
argsStatBroadcast.Release();
GetElement
See
for a description of the GetElement method.
GetValue Methods
See
for descriptions of the GetValue, GetValueInt,
GetValueList, and GetValueString methods.