Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

Page of 668
 
Chapter 11      SkillGroup Object
Methods
11-24
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1) 
Parameters
args
If this method is called via the session object in monitor mode with the  
special SkillGroupStats filter,  the args parameter has two required values for 
PeripheralId and SkillGroupNumber. See the Remarks section for a code 
example. Otherwise, this parameter is not used.
errorCode
An output parameter (return parameter in VB) that contains an error code, if 
any.
Return Value
Default CTI OS return values. See 
Remarks
CTI OS Server sends skillgroup statistics in an OnSkillGroupStatisticsUpdated 
event.
The following is a C++ code example where the args parameter contains values 
for PeripheralID and SkillGroupNumber.
Arguments & argsStatBroadcast = Arguments::CreateInstance();
argsStatBroadcast.AddItem(CTIOS_SKILLGROUPNUMBER, intSG);
argsStatBroadcast.AddItem(CTIOS_PERIPHERALID, m_periphID);
m_pSkGrStatSession->EnableSkillGroupStatistics ( argsStatBroadcast );
argsStatBroadcast.Release();
GetElement
See 
 for a description of the GetElement method.
GetValue Methods
See 
 for descriptions of the GetValue, GetValueInt, 
GetValueList, and GetValueString methods.