Cisco Cisco Prime Service Catalog 10.0 Installation Guide
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Cisco Prime Service Catalog Installation Guide
OL-31035-01
Chapter 4 Advanced Configuration and Troubleshooting Tips for Cognos
Troubleshooting
Step 7
Reboot the system.
Import_reports.cmd fails while upgrading
Error
ERROR CM-REQ-4204 The replace operation failed because the class (exportDeployment) of the
existing object, ‘/adminFolder/exportDeployment[@name=‘Reports’]’.
existing object, ‘/adminFolder/exportDeployment[@name=‘Reports’]’.
The root cause for this issue is:
•
Report archive file (Report. zip) got corrupted in the cognos server.
Solution
Step 1
Log on as administrator to Request Center.
Step 2
Choose the Reporting module.
Step 3
Click the Reports tab.
Step 4
On the right-hand side, click Launch > IBM Cognos Administration.
Step 5
Choose the Configuration tab, click Content Administration, then click Reports.
Step 6
Delete Reports (see below).
Step 7
Open command prompt and go to <requestcenter.destination>\Cognos\bin directory, and execute the
create_reports.cmd script.
create_reports.cmd script.
java.exe
path = C:\Program Files (x86)\cognos\c8_64\bin\jre\1.5.0\bin64
cogconfigw.exe
path = C:\Program Files (x86)\cognos\c8_64\bin64
cogbootstrapservice.exe
path = C:\Program Files (x86)\cognos\c8_64\bin64
BIBusTKServerMain.exe path = C:\Program Files (x86)\cognos\c8_64\bin64