Cisco Cisco Prime Service Catalog 10.0 Technical References

To view and download files:

On the Logs and Properties page, choose a file type from the drop-down menu on the top left.

Four types of files can be chosen:

Request Center – Log Files

Service Link – Log Files

Request Center – Property Files

Service Link – Property Files

Click a file in the top pane to choose it. If needed, click Refresh to see the latest files.

To view a file, choose the number of last lines to view by choosing the number from the drop-down menu 
on the bottom of the top pane, and then click View.

The file opens in a popup window. A sample log file is shown below:

Click Close to close the window.

To download one or more chosen files (Ctrl-Click to choose multiple files) to a location of your choice, 
click Compress.

On the bottom pane, click Refresh to see the compressed file or files in the bottom pane. The file is 
compressed into the Zip format and a time stamp is added to the name. For multiple files, a single Zip 
file is created (named only from the file type and time stamp) containing all the chosen files.