Cisco Cisco Prime Service Catalog 10.0 Technical References
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Cisco Prime Service Catalog 10.0 Configuration Guide
OL-31034-01
Chapter 1 Organization Design
Roles
•
Assign a parent role on the General page.
•
Assign child, or sub roles to the parent.
Assigning Role Capabilities
A “capability” is the ability to perform certain functions within Service Catalog. It is critical to review
the capabilities that are available and how they are combined in the predefined roles in order to be able
to assign the predefined roles to appropriate users and potentially to recognize the need to create a
custom role.
the capabilities that are available and how they are combined in the predefined roles in order to be able
to assign the predefined roles to appropriate users and potentially to recognize the need to create a
custom role.
The easiest way to review the available capabilities online is to “pretend” to create a custom role, click
Add Capabilities, and browse through the list that appears. Capabilities are divided by module, since
each capability confers rights to perform functions within a particular module.
Add Capabilities, and browse through the list that appears. Capabilities are divided by module, since
each capability confers rights to perform functions within a particular module.
Note
To disable the access provided to the roles, remove the role from the selected person or remove the
capabilities that was assigned.
capabilities that was assigned.
Capabilities for each module are summarized below.
Capabilities for My Services, Service Catalog, and Order Management
My Services capabilities pertain to the abilities to order services; view requisitions; and access tabs and
links available in the My Services, S
links available in the My Services, S
ervice Catalog, and Order Management module.
Capability
Description
View Requisitions
This capability controls whether the user can see the “Requisitions” link
and portlet. Users with this capability can also drill down to Requisition
details and track the current status.
and portlet. Users with this capability can also drill down to Requisition
details and track the current status.
See Requisitions for My
Business Units
Business Units
Users with this capability can see all requisitions for their business units
in the My Stuff view.
in the My Stuff view.
View and Perform
Authorizations
Authorizations
This capability controls whether users can see the “Authorizations” link
in the top navigation bar.
in the top navigation bar.
See Authorizations for My
Business Units
Business Units
Users with this capability can see all authorizations for their business
unit in the Authorizations view.
unit in the Authorizations view.
Order on Behalf
Users will see the Order on Behalf link in the top level navigation bar if
you they are using the My Services module. Simply having any Order
On Behalf object permission will also cause the Order on Behalf link to
appear.
you they are using the My Services module. Simply having any Order
On Behalf object permission will also cause the Order on Behalf link to
appear.
Order My Services for
Others
Others
Users can order any service they have ordering permissions for on
behalf of other users, in addition to the services that those other users
can order for themselves.
behalf of other users, in addition to the services that those other users
can order for themselves.
View KPIs
The KPI portlet appears in the My Services, My Services Executive,
Relationship Manager, and Service Level Manager home pages (this
capability is effective only if the Show KPI Portlet global setting is
turned On).
Relationship Manager, and Service Level Manager home pages (this
capability is effective only if the Show KPI Portlet global setting is
turned On).
Browse for Services
This capability controls if the user can see the Browse Services portlet.
Search for Services
This capability controls the Search Services portlet.