Cisco Cisco Prime Service Catalog 10.0 Information Guide

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“Sasol plans to move to a cloud-based IT environment to provide automated provisioning for data center requests 
and offer infrastructure-as-a-
service in an internal private cloud,” says Pretorius. “We are confident that 
implementing Cisco Prime Service Catalog will position the company to transition smoothly to this cloud-based 
model.” 
Next Steps 
In the second phase, Fuller’s team will add at least 100 more unique services to the catalog, including service 
packages to address more complex requests. Sasol is evaluating Cisco Request Center Reporting for identifying 
service request patterns and correlations to further streamline the service request process. “In the next phase, 
business line and IM managers should be better able to coordinate, manage demand, and also control budget 
more closely through detailed, automated charge 
backs,” says Pretorius. 
For More Information 
Additional information about Cisco Prime Service Catalog can be found at 
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