Cisco Cisco Prime Provisioning 6.3 Troubleshooting Guide
After a processor and domain synchronization occurs, the phone does not display under the subscriber.
In Cisco Prime Collaboration Provisioning, navigate to Deploy > Search Subscribers, and search for the User
ID of the specific subscriber.
ID of the specific subscriber.
The phone with the MAC address 0003E386360F is not listed, although the processor and domain
synchronization has completed successfully. Access the Domain Detailed Synchronization Log in order to
investigate:
synchronization has completed successfully. Access the Domain Detailed Synchronization Log in order to
investigate: