Cisco Cisco Hosted Collaboration Mediation 1.2 Installation Guide
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Installation Guide and Release Notes for Cisco Hosted Collaboration Mediation 1.0
OL-23488-01
Obtaining Documentation and Submitting a Service Request
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
Product Overview
This section describes the HCM 1.0 software. This section includes:
•
•
HCM Dashboard
HCM Dashboard should be used in a Managed Service Provider (MSP) Network Operations Center
(NOC). HCM Dashboard provides a single-pane
(NOC). HCM Dashboard provides a single-pane
view of assurance data in the hosted environment and
displays various summaries and reports. It acts as a bridge between customer-specific implementations
of the following domain managers, in a virtualized environment:
of the following domain managers, in a virtualized environment:
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Cisco Unified Operations Manager (CUOM)
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VMware vCenter
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Cisco Fabric Manager Server (FMS)
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Cisco Unified Computing System Manager (UCSM)
HCM Dashboard aggregates data from multiple instances of these domain managers, so that if you log
into the HCM Dashboard, you can
into the HCM Dashboard, you can
view aggregated customer data in a single window. HCM Dashboard
comprises a set of Administration and Dashboard portlets and a Diagnostics portlet.
The Administration portlets enable you to cross-launch to the web pages of the individual instances of
CUOM, vCenter, FMS, and UCSM for customer-centric views.
CUOM, vCenter, FMS, and UCSM for customer-centric views.
The Dashboard portlets enable you to aggregate data from each virtualized instance of CUOM, vCenter,
FMS, and UCSM.
FMS, and UCSM.
HCM Mediation Component
HCM Mediation uses the TM Forum Shared Information/Data Model (SID) as the foundation data
model. HCM Mediation implements the
model. HCM Mediation implements the
SID as its common model to create and maintain the data
interoperability layer in HCS. It provides SID-based normalized API to the underlying domain
managers. It also interfaces with CUPM and supports the CUPM connector.
managers. It also interfaces with CUPM and supports the CUPM connector.