Cisco Headend System Release 2.5 User Guide
2-2
signonCount Utility
78-738186-01 Rev B
Overview,
Continued
Two Modes of Operation
You can run the signonCount utility in two modes: Fix Mode Off and Fix Mode On.
Both modes help system operators monitor the rate at which DHCTs are trying to
Both modes help system operators monitor the rate at which DHCTs are trying to
sign on to the network. When run in Fix Mode Off mode, the utility takes no
corrective action regarding DHCTs that are having difficulty signing on. When run
in Fix Mode On mode, however, the utility reboots those DHCTs that have tried to
sign on more than three times during a 10-minute period.
Note: By forcing DHCTs that are having trouble signing on to reboot, the memory
Note: By forcing DHCTs that are having trouble signing on to reboot, the memory
in the DHCT is refreshed and the sign-on process is made easier.
Important: By default, the utility runs in Fix Mode Off mode. Because the utility
Important: By default, the utility runs in Fix Mode Off mode. Because the utility
interacts with the database when run in Fix Mode On mode, Cisco recommends that
you contact Cisco Services before switching modes.
In This Chapter
This chapter contains the following topics.
Topic
See Page