Cisco Model D-PCG1000 PowerKEY CAS Gateway Installation Guide
Chapter 6 Troubleshooting the Netcrypt Bulk Encryptor
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Troubleshooting With Alarm Manager
If you are using our optional DBDS Alarm Management System to monitor network
elements, Netcrypt alarms are monitored on the DNCS. Refer to the table in this
section to find and correct the cause of these alarms. Some alarms may require you
to contact Cisco. Refer to Customer Information (on page 111) for contact
information.
Alarm Manager Alarms
Refer to the following table to diagnose and correct the following alarm conditions.
Note: For more details on troubleshooting alarms, refer to DBDS Alarm Manager 1.0
Note: For more details on troubleshooting alarms, refer to DBDS Alarm Manager 1.0
Online Help (part number 745259) .
Threshold Exceeded alarm
Session Capacity Exceeded alarm
Total Outstanding Sessions alarm (This alarm will alert the operator of the need
for an additional Netcrypt Bulk Encryptor).
Alarm
Description
Alarm
Level
Probable Cause
Check and Correct
Temperature
Exceeded
Minor The internal temperature of
the Netcrypt Bulk Encryptor
is approaching 120ºC (248ºF)
for the network processors
and 120ºC (248ºF) for the
FPGA (field-programmable
gate array).
Remove vent obstructions.
Provide more cooling and
Provide more cooling and
ventilation.
Check power connections for
Check power connections for
the exhaust fans.
Contact Cisco Services.
Important: You should check
Contact Cisco Services.
Important: You should check
the temperature on the
Netcrypt Bulk Encryptor
daily or more frequently if
possible.
Input (1-8) MPEG
continuity error
Minor MPEG continuity error
counter. One or more of the
MPEG packets are being
dropped.
Check one or more upstream
devices connected to the GbE
ports.
Contact Cisco Services.
Contact Cisco Services.