Cisco Headend System Release 2.5 Installation Guide
Chapter 15 Troubleshooting
188
4017650 Rev C
Reset the PIN on a DHCT
Complete the procedure in this section to reset the PIN on a DHCT.
Important: This procedure applies to resetting the DHCT PIN from the DNCS. You
can also reset the DHCT PIN from the billing system.
1 Is your system configured with the Application Server?
can also reset the DHCT PIN from the billing system.
1 Is your system configured with the Application Server?
If yes, go to step 2.
If no, go to step 7.
2 In the DNCS Administrative Console, click the Server Applications tab.
3 Click DHCT Config. The DHCT Configure Prompt window opens.
4 In the DHCT Configuration Prompt window, click Addressable. The Set Up
3 Click DHCT Config. The DHCT Configure Prompt window opens.
4 In the DHCT Configuration Prompt window, click Addressable. The Set Up
Addressable DHCT Configuration window opens.
5 In the DHCT MAC Address field, enter the MAC Address of the DHCT.
6 Select the PIN Entry tab and enter the Blocking PIN and the Purchase PIN in the
6 Select the PIN Entry tab and enter the Blocking PIN and the Purchase PIN in the
appropriate fields. Then, go to step 11.
7 In the DNCS Administrative Console, click the Home Element Provisioning tab.
Note: Make sure that the variable PKDVB_APPSERV_NOT_PRESENT is set to 1
(one) in the /export/home/dncs/ .profile file.
(one) in the /export/home/dncs/ .profile file.
8 Click DHCT. The DHCT Provisioning window opens.
9 Select the By MAC Address option, enter the MAC Address of the DHCT, and
9 Select the By MAC Address option, enter the MAC Address of the DHCT, and
then click Continue. The DHCT Setup window opens.
10 In the DHCT Setup window, enter the PIN in the Set PIN field.
11 Click Send to send the new PIN to the DHCT.
11 Click Send to send the new PIN to the DHCT.