Cisco Headend System Release 2.7 Installation Guide

 

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4020695 Rev C 

The data in the IPG Collector Report field reports on the success or failure of the last 
running of the IPG Collector process. 

Important:  If your data reveals that the IPG Collector failed to run, verify that you 
can log on to the site of your content provider. You may have network issues that 
prevent the IPG Collector from running. 

 

The data in the IPG Data Files field verifies that the number of days of IPG data files 
on the system matches the number specified in the ipgcollectconfig table in the 
database. Additionally, the data in the IPG Data Files field reports the size of the IPG 
data files. 

Aptiv Digital Note:   Ignore errors at sites that run the Aptiv Digital resident 
application. 

Important:  Note these important points about errors in the IPG Data Files field: 

 

You may not have your IPG services mapped correctly. 

 

Your content provider may not be providing you with data for the channels you 
need. 

 

The content provider may be posting files after your IPG Collector runs. You 
may need to reschedule the time you run the IPG Collector. 

 

If IPG data files are smaller than expected, your IPG provider probably did not 
create or post your files correctly. Contact your IPG provider. 

 

Finally, run the ipgCollector manually. Then, use the appControl utility to stop 
and restart the ipgServer process on the Application Server. 

Note:  IPG data files typically are large files (100 KB). Small files are therefore 
flagged as errors.