Cisco Headend System Release 2.7 Installation Guide

 

78-745262-01Rev C

 

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If your system appears unstable after installing the Alarm Manager 

software, call Cisco Services. Engineers at Cisco Services will guide 

you through steps necessary to troubleshoot your system. In rare 

circumstances, Cisco Services may instruct you to uninstall the Alarm 

Manager software. Follow the instructions in this chapter to uninstall 

the Alarm Manager software. 
Important:  Be sure you call Cisco Services before uninstalling the 

Alarm Manager software. 

You have two choices when uninstalling the NMI software. 

 

You can uninstall the NMI software directly from the DNCS. To 

uninstall the NMI software directly from the DNCS, follow the 

instructions in Uninstall the NMI Software Directly From the 

DNCS (on page 69). 

 

You can uninstall the NMI software remotely from the Alarm 

Manager server. To uninstall the NMI software remotely from the 

Alarm Manager server, follow the instructions in Uninstall the 

NMI Software Remotely From the Alarm Manager Server (on page 

72). 

If any portion of the Alarm Manager software fails to uninstall 

properly, call Cisco Services for assistance.