Cisco Headend System Release 2.7 Installation Guide

 

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4022900 Rev C 

 

9  Do you have additional modulators to reset? 

 

If yes, repeat steps 3 through 8. 

 

If no, go to step 10. 

10  Click File and select Close to close the QAM List window. 

 

The reset option of the auditQam utility allows you to reset the GQAM from the 

command line of the DNCS, a process that is usually quicker than resetting the 

modulator through the DNCS GUI or modulator panel. 
You can use one of the following two methods to reset the GQAM using auditQam: 

 

Reset a single GQAM by typing the IP address of the modulator as an argument 

to the auditQam -reset command 

 

Reset more than one GQAM by creating a script that includes a reset command 

for each modulator. The script includes a delay value that resets each GQAM 

over a period of time. 

Note: Instructions and guidelines for both situations are provided in this section. 

 

Resetting One GQAM 
1  If necessary, open an xterm window on the DNCS. 
2  Type the following command and press Enter: 

auditQam  -reset  [GQAM ip address] 
Result: The system shuts down and reinitializes the modulator. 
Note: The system also performs an audit to ensure that the session list for the 

modulator matches the session list from the DNCS. 

3  Do you see the IP address for the GQAM you reset in the bootpd log file? 

 

If yes, continue with this procedure. 

 

If no, call Cisco Services. 

4  Select one of the following options: 

 

For GQAMs that carry broadcast sessions, go to Verifying the Functionality 

of GQAM Modulators That Carry Broadcast Sessions (on page 35). 

 

For GQAMs that carry xOD or VOD sessions, go to Verifying the 

Functionality of GQAM Modulators That Carry xOD or VOD Sessions  

(on page 36).