Cisco Headend System Release 2.7 User Guide
Chapter 7 Troubleshoot the EAS with the getEASdata Utility
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6 Type the number of the DHCT diagnostic screen that contains EAS-related data
and then press Enter.
Note: If you fail to provide the number of the diagnostic screen, the utility will
still run but it will not provide data in the EAS data on a DHCT section of the
EAS Error Report.
Results:
Note: If you fail to provide the number of the diagnostic screen, the utility will
still run but it will not provide data in the EAS data on a DHCT section of the
EAS Error Report.
Results:
The system runs the EAS Error Report and displays the output to the screen
of the DNCS.
of the DNCS.
The system displays a message that states that the EAS Error Report can also
be found in the /tmp/EASerrors.out.[Date].doc file.
be found in the /tmp/EASerrors.out.[Date].doc file.
The system redisplays the menu of the getEASdata utility.
7 Type 2 (for Show EAS Data) and then press Enter.
8 Type the IP address of a test DHCT that did not receive the EAS message, and
8 Type the IP address of a test DHCT that did not receive the EAS message, and
then press Enter. The following message appears:
Enter the diagnostic screen the EAS data is on and/or hit return to continue.
Enter the diagnostic screen the EAS data is on and/or hit return to continue.