Cisco Headend System Release 2.7 Installation Guide
Pre-Installation System Checks
4023373 Rev B
7
3 Did the newly staged DHCT successfully load the current client release
software?
If yes, verify that the DHCT received at least 33 EMMs and its Entitlement
Agent.
Agent.
If no, contact Cisco Services.
4 Did the DHCT receive at least 33 EMMs and its Entitlement Agent?
If yes, verify there are 7 days of IPG data.
If no, contact Cisco Services.
5 Does the IPG display 7 days of valid and accurate data?
If yes, verify that the IPG supports multiple languages.
If no, contact Cisco Services.
6 Does the IPG support multiple languages?
If yes, verify that the PPV barkers appear correctly on the PPV channels.
If no, contact Cisco Services.
7 Do the PPV barkers appear on the PPV channels correctly?
If yes, verify that DHCTs can purchase a VOD event.
If no, contact Cisco Services.
8 Can the DHCT purchase a VOD event?
If yes, verify that VOD channels display correctly.
If no, contact Cisco Services.
9 Does the DHCT display SDV channels correctly?
If yes, verify that third-party applications load properly.
If no, Contact Cisco Services.
10 Do third-party applications load properly?
If yes, verify that EAS messages display properly.
If no, contact Cisco Services.
11 Does an EAS message generated from the DNCS display on the DHCT and is the
audio portion of the message heard?
If yes, verify that you can generate an EAS message for the Emergency Alert
Controller (EAC) itself. For assistance, go to Configuring and Troubleshooting
the Digital Emergency Alert System (part number 4004455).
Controller (EAC) itself. For assistance, go to Configuring and Troubleshooting
the Digital Emergency Alert System (part number 4004455).
If no, contact Cisco Services.
12 Go to Suspend the Billing System and Other Third-Party Applications (on page