Cisco Headend System Release 2.7 Installation Guide
Chapter 1 Preparing to Install the Software
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4023373 Rev B
Suspend the Billing System and Other Third-Party Applications
Before you upgrade the SARA Server software, follow these instructions to stop the
billing system and other third-party (non-SA) applications.
billing system and other third-party (non-SA) applications.
Suspending Billing and Other Third-Party Applications
Before installing the software, suspend the billing system and any other third-party
applications that communicate with the DNCS. Contact the billing vendor in order
to suspend the billing interface. In addition, contact the providers of any third-party
applications that your system supports. Follow their guidance in determining
whether these third-party interfaces should be stopped as well.
applications that communicate with the DNCS. Contact the billing vendor in order
to suspend the billing interface. In addition, contact the providers of any third-party
applications that your system supports. Follow their guidance in determining
whether these third-party interfaces should be stopped as well.
What’s Next?
After you have suspended the billing system and any other third-party applications,
determine when the IPG collector will run. Go to Find Out When the IPG Collector
Will Run (on page 8).
determine when the IPG collector will run. Go to Find Out When the IPG Collector
Will Run (on page 8).
Find Out When the IPG Collector Will Run
Before installing the SARA Server software, use the procedure in this section to
obtain the following information so you can determine which action to take to
ensure IPG data is correctly updated after the installation is complete:
obtain the following information so you can determine which action to take to
ensure IPG data is correctly updated after the installation is complete:
Find out whether an IPG collection is currently active.
Find out when an IPG collection is scheduled.
Obtaining this information can help you decide which of the following actions to
take to ensure IPG data is correctly updated after the software is completely
installed:
take to ensure IPG data is correctly updated after the software is completely
installed:
Run the IPG collector manually after the installation is complete to ensure that
IPG data is correctly updated.
IPG data is correctly updated.
Allow the IPG collector to run automatically after the installation is complete to
ensure that IPG data is correctly updated.
ensure that IPG data is correctly updated.
For example, if the IPG collector is scheduled to run at midnight and you are
beginning to stop system components at 11:30 p.m., you will want to run the IPG
collector manually after the installation is complete to prevent a missed or
incomplete collection. On the other hand, if you are beginning to stop system
components at 11:30 p.m. and the IPG collector is scheduled to run at 3:00 a.m., you
will probably allow the collector to run automatically because you will have
completed the installation before the start of the scheduled collection time.
beginning to stop system components at 11:30 p.m., you will want to run the IPG
collector manually after the installation is complete to prevent a missed or
incomplete collection. On the other hand, if you are beginning to stop system
components at 11:30 p.m. and the IPG collector is scheduled to run at 3:00 a.m., you
will probably allow the collector to run automatically because you will have
completed the installation before the start of the scheduled collection time.