Cisco Headend Digital Broadband Delivery System User Guide
4002178 Rev C
Parental Control Options
10-29
Specify the Telephone Number to Call When Channels are Locked Out
Introduction
The PIN Call Number option lets you specify the telephone number that displays
when a channel is locked out because a subscriber entered an incorrect PIN too
many times in a specific time frame. The subscriber must call this telephone number
to have the PIN reset in order to access the channel again.
Specifying the Telephone Number to Call When Channels are Locked Out
To specify the telephone number that subscribers should call when a channel is
locked out because they entered a PIN incorrectly, complete the following steps.
1.
On the DNCS Administrative Console, select the Server Applications tab.
2.
Click DHCT Config.
Result: The DHCT Configure Prompt window opens.
Result: The DHCT Configure Prompt window opens.
3.
Select Global.
Result: The Set Up Global DHCT Configuration window opens.
Result: The Set Up Global DHCT Configuration window opens.
4.
Select the PIN Entry tab.
Result: The PIN Entry tab appears in the forefront.
Result: The PIN Entry tab appears in the forefront.
5.
In the PIN Call Number field, enter the telephone number for subscribers to
call to have their PIN reset.
6.
Click Save.
Result: The barker will display that your PIN has been blocked and will
Result: The barker will display that your PIN has been blocked and will
provide a phone number for the subscriber to call when they attempt to enter
an invalid PIN. If you do not enter a phone number, then the barker will
appear with no phone number.
7.
Click Cancel.
Result: The DHCT Configure prompt opens.
Result: The DHCT Configure prompt opens.
8.
Click File and Close to close the DHCT Configure prompt.