Cisco Model D-PCG1000 PowerKEY CAS Gateway Maintenance Manual
Chapter 4 General Troubleshooting
26
4019476 Rev C
Unable to Build Sessions
Try the following check and correct suggestions if a QAM device will not build
sessions.
Possible Cause(s)
Check and Correct
QAM device will not build sessions.
Use the following craft port commands to
troubleshoot the issue:
• print_tab_sessions
• print_session_status
troubleshoot the issue:
• print_tab_sessions
• print_session_status
Check the DNCS for duplicate sessions
Check the DNCS for conflicting sessions
Note: Check the Session Source Definition List
on the DNCS to see if the sessions are in conflict.
Check for conflicts in relation to hubs, frequency,
and/or modulation type.
on the DNCS to see if the sessions are in conflict.
Check for conflicts in relation to hubs, frequency,
and/or modulation type.
Upgrade to the latest SW version for the QAM
device
device
Check the GQAM GbE Link status
Note: Use the procedure found in GQAM GbE
Output Does Not Show a Link LED (on page
39) to check GQAM GbE link status.
Output Does Not Show a Link LED (on page
39) to check GQAM GbE link status.