Cisco Headend System Release 2.7 Maintenance Manual
Chapter 5 Troubleshooting
136
4024836 Rev D
Issue
Probable Cause
What to Do
Channels are
skipped
during tuning
Channel map has not
completely updated
or
You are not authorized to
or
You are not authorized to
receive the skipped
channels (SARA only)
Reset or reboot the CableCARD module using one
of the following methods:
–
Reset through the host device
–
Reboot (power off and then on) the host
Barker
displays that
the
CableCARD
module is
invalid
An unsupported or failed
CableCARD module has
been inserted into the
host
1
Power cycle the DHCT.
2
Replace the CableCARD module with a
known good module.
DVR-
equipped host
does not play
back content
The host does not have a
CableCARD module
installed (SARA only)
1
Insert a CableCARD module into the host.
2
Reset or reboot the CableCARD module using
one of the following methods:
–
–
Reset through the host device
–
Reboot (power off and then on) the host
Host reboots
when
CableCARD
module is
inserted
This is normal behavior
No action is required.