Cisco Headend System Release 2.7 Maintenance Manual
Setting Up Download Groups
4024836 Rev D
37
Verifying CableCARD Connectivity
1 On the DNCS Administrative Console, select the DNCS tab.
2 Select the Home Element Provisioning tab.
3 Click DHCT. The DHCT Provisioning window opens.
4 Type the MAC address of the CableCARD module you are checking and click
1 On the DNCS Administrative Console, select the DNCS tab.
2 Select the Home Element Provisioning tab.
3 Click DHCT. The DHCT Provisioning window opens.
4 Type the MAC address of the CableCARD module you are checking and click
Continue. The Set Up DHCT screen opens.
5 Verify the Administrative Status of the CableCARD module.
Note: The Administrative Status will display one of the following values for the
CableCARD module:
Out of Service
In Service One Way
In Service Two Way
Deployed
6 Does the Administrative Status show the CableCARD module as being In
Service Two Way?
If yes, continue with step 7.
If no, you are finished with this procedure.
7 Is an IP address assigned to the CableCARD module?
If yes, go to step 8.
If no, change the Administrative Status of the CableCARD module to In
Service One Way.
8 Open an xterm window on the DNCS.
9 Type ping [CableCARD IP address] and press Enter.
9 Type ping [CableCARD IP address] and press Enter.
Note: Do not type the brackets [ ] in the command.
10 Does the CableCARD module respond to the ping command?
If yes, go to step 11.
If no, change the Administrative Status of the CableCARD module to In
Service One Way.
11 Open the diagnostic screens on the CableCARD module host.
12 Find the IP address of the CableCARD module.
13 Does it match the IP address listed on the DNCS (in step 7)?
12 Find the IP address of the CableCARD module.
13 Does it match the IP address listed on the DNCS (in step 7)?
If yes, you have finished this procedure.
If no, reboot the host and verify that the IP address matches the IP address
listed on the DNCS.