Cisco Headend System Release 2.7 Troubleshooting Guide
Chapter 2 Verify Your EAS Equipment Configuration
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Verifying MegaHertz EAC Performance
The EAC uses FTP to transfer WAV and TXT files to the ISDS. The system logs these
transferred messages in the C:\MCMSA folder as log.txt.
Note: You can only check the log file if your system has previously sent EAMs.
Follow these steps to view the log.txt file.
1 On the EAC PC, use Microsoft Windows Explorer to locate the
Note: You can only check the log file if your system has previously sent EAMs.
Follow these steps to view the log.txt file.
1 On the EAC PC, use Microsoft Windows Explorer to locate the
C:\MCMSA\log.txt directory and file.
2 Double-click the log.txt file to open it in Microsoft Notepad.
Note: If you cannot locate the log.txt file, use the Find feature of your system to
locate the file.
3 Does the list of messages recorded in the log.txt file reflect the results of any
recent weekly and monthly tests?
If yes, close Microsoft Notepad and Microsoft Windows Explorer, you have
completed this procedure.
If no, call MegaHertz Corporation for further assistance.
Note: Go to
Test the EAS from the ISDS (on page 54) if necessary.