Cisco Headend System Release 2.7 Troubleshooting Guide
Chapter 2 Verify Your EAS Equipment Configuration
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Verifying Trilithic EAC Performance
The EAC uses FTP to transfer WAV and TXT files to the ISDS. You can view these
log files from the EASyPLUS screen.
Note: You can only check the log file if your system has previously sent EAMs.
Follow these steps to view the log files.
Note: This procedure was performed using Trilithic EASyPLUS software version
Note: You can only check the log file if your system has previously sent EAMs.
Follow these steps to view the log files.
Note: This procedure was performed using Trilithic EASyPLUS software version
6.07.
1 On the EAC PC, in the Trilithic screen, click the Logs tab.
2 Select Download EASy+ Log. Verify that the log file has a current time and date
1 On the EAC PC, in the Trilithic screen, click the Logs tab.
2 Select Download EASy+ Log. Verify that the log file has a current time and date
stamp, and that the information in the log file accurately reflects recent EAS
activity.
Note: For support for your Trilithic EAC, contact Trilithic, Inc.
Note: For support for your Trilithic EAC, contact Trilithic, Inc.