Cisco Cisco StadiumVision Mobile Streamer Quick Setup Guide
Troubleshooting the Network Time Service
After a server power outage, sometimes the network time service does not recover.
A possible symptom of a network time service problem during an event is DMPs not
changing state.
To troubleshoot the network time service, complete the following steps:
1. If there was a power outage, restart the Cisco StadiumVision Director server.
2. Look at the output from the console log to verify the system status.
3. Verify that the ntpd service is running.
TIP: A quick way to determine if there is a problem with the
network time service is to verify the system time reported on the
Control Panel > Control screen against the actual time.
4. Log into the TUI.
5. From the Main Menu, go to Services Control > Network Time Sync (
).
Figure 110. TUI Services Control Menu—Network Time Sync Option
6. (Optional) To verify the ntpd service, select Show Status (
).
Figure 111. TUI Network Time Sync Menu
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