Cisco Cisco Extended Care 1.0 Maintenance Manual
3-31
Cisco Extended Care 1.0 Site Administration Guide
OL-30232-01
Chapter 3 Site Administration Tasks
Disabling a Patient Account
Disabling a Patient Account
To disable a Patient account:
Step 1
On the Patients window (
), find the name of the patient that you want to disable and select it.
Step 2
Click the Disable button at the bottom of the screen.
The application displays the Disable confirmation dialog box (see
).
Step 3
Click Yes.
Figure 3-32
Disable Confirmation Message
Unlocking a Patient Account
If a patient account is locked due to account inactivity or because of failed login attempts, the entry in
the Patients window will be in italics, and there will be an Unlock action available in the Actions column.
the Patients window will be in italics, and there will be an Unlock action available in the Actions column.
Note
This option is only available if the patient account is authenticated against the Cisco Extended Care
database (that is, this patient account was Added.) Cisco Extended Care cannot lock a user account that
is authenticated against an external directory.
database (that is, this patient account was Added.) Cisco Extended Care cannot lock a user account that
is authenticated against an external directory.
To unlock a user account:
1.
In the Patients window (
), find the name of the user whose account is locked.
2.
Click Unlock in the Actions column on the right (
3.
Click Yes in the Confirmation dialog box.
Tip
For a list of the messages displayed to users, see