Cisco Cisco Extended Care 1.0 User Guide
2-8
Cisco Extended Care 1.0 User Guide for Patient
78-21361-01
Chapter 2 The Patient Workflow
Tasks Done Outside of an Appointment
Figure 2-4
The Unscheduled Appointment
Step 7
Your conferencing system rings
3
when Provider has joined the conference. Click the Answer icon or
button on the video conference to interact with the Provider. You will see the Provider in the video
display.
display.
Step 8
Refer
Step 9
In the appointment, the Provider will view your historic wellness readings and questionnaires. The
Provider will also conduct the appointment and discuss post-appointment instructions.
Provider will also conduct the appointment and discuss post-appointment instructions.
Step 10
Click End to end the appointment.
Note
When using Cisco Jabber™ for iPad, End will just end the appointment but not the video call. Use the
Jabber controls to end the video call.
Jabber controls to end the video call.
Note
If you are in a consult call where there are more than one Provider in an appointment, the call will get
terminated only when all the participants end the consult call (See
terminated only when all the participants end the consult call (See
Tasks Done Outside of an Appointment
This section describes tasks that are done outside of an appointment. Once you login, the patient home
page screen has quick links to Calendar, Messages, Education, Readings, Questionnaires, Healthy
Living (see
page screen has quick links to Calendar, Messages, Education, Readings, Questionnaires, Healthy
Living (see
). The home page also includes the following:
1.
A Quick Connect screen to start an unscheduled appointment.
–
2.
Six most recent messages.
–
To view all messages click See all messages or Messages quick link (see
3.
First three scheduled appointments
3. When using Cisco Desktop Video (Jabber SDK), there will be no ring. The video will start automatically as
soon as the provider joins the conference.
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