Cisco Cisco Extended Care 1.0 User Guide

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Cisco Extended Care 1.0 User Guide for Patient
78-21361-01
Chapter 2      The Patient Workflow
  Tasks Done Outside of an Appointment
Figure 2-4
The Unscheduled Appointment
Step 7
Your conferencing system rings
3
 when Provider has joined the conference. Click the Answer icon or 
button on the video conference to interact with the Provider. You will see the Provider in the video 
display.
Step 8
Refer 
Step 9
In the appointment, the Provider will view your historic wellness readings and questionnaires. The 
Provider will also conduct the appointment and discuss post-appointment instructions.
Step 10
Click End to end the appointment.
Note
When using Cisco Jabber™ for iPad, End will just end the appointment but not the video call. Use the 
Jabber controls to end the video call.
Note
If you are in a consult call where there are more than one Provider in an appointment, the call will get 
terminated only when all the participants end the consult call (See 
Tasks Done Outside of an Appointment
This section describes tasks that are done outside of an appointment. Once you login, the patient home 
page screen has quick links to CalendarMessagesEducationReadingsQuestionnairesHealthy 
Living
 (see 
). The home page also includes the following:
1.
A Quick Connect screen to start an unscheduled appointment.
  –
To start an unscheduled appointment refer to 
2.
Six most recent messages. 
  –
To view all messages click See all messages or Messages quick link (see 
3.
First three scheduled appointments
3. When using Cisco Desktop Video (Jabber SDK), there will be no ring. The video will start automatically as 
soon as the provider joins the conference.
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