Cisco Cisco Prime Collaboration Manager 1.2 Installation Guide

Initially, you must download and install an evaluation version of Prime CM from the list of 

The Evaluation license is valid for 60 days. In Evaluation license mode, you can manage the following:

100 high-end, single-codec endpoints

100 high-end, multiple-codec endpoints

500 midrange, single-codec endpoints

2000 mass endpoints

By default, when you download and install the product, you obtain the license in Evaluation mode for 60 days.

Prime CM 1.2 base software does not include any licenses.

To license your product:

Obtain a product authorization key (PAK) and a license file. See 

 and 

Add the license file after you install Prime CM. For information about adding license files, see 

.

The licensing structure has changed in the Prime CM 1.2 release.

If you are a Prime CM 1.0 customer and have upgraded to the Prime CM 1.1 release, then you need to update your license file 
for Prime CM 1.2. The Prime CM 1.0 license file is not recognized after the Prime CM 1.2 upgrade. You must obtain a new 
license file for Prime CM 1.2.

If you have installed Prime CM 1.1 directly and upgraded to Prime CM 1.2 release, the Prime CM 1.1 license file is recognized 
after the upgrade. However, you may need to obtain appropriate Prime CM 1.2 endpoint licenses that were included with the 
Prime CM 1.1 base license.

You can check whether you are using the Prime CM 1.0 or 1.1 license file by opening the *.lic file. Search for the string 
CM_LARGE_NTWK_DVCS10K or CM_CODEC25 in your license file; if one of these strings is listed in the license file, then 
you are using the Prime CM 1.0 license file else it is Prime CM 1.1.

Before upgrading to Prime CM 1.2, you must contact your Cisco account manager to obtain the Prime CM 1.2 Upgrade PID. 

To get the Prime CM 1.2 license files, you must contact the Cisco Technical Assistance Center (TAC) team. The TAC team may 
need the Prime CM Purchase Order details for license entitlement.

The PAK is located on the software claim certificate. You can obtain the claim certificate through the eDelivery system. For 
information on eDelivery, see 

.

Mass endpoints

Cisco IP Phones

Polycom

Cisco Cius

Cisco Jabber Video for TelePresence

Cisco IP Video Phone E20