Cisco Cisco Explorer Set-top Software Version 2.1 User Guide
Contents
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Chapter 16 MR-DVR and DVR Issues
219
DHCT Does Not Boot .......................................................................................................... 220
Program Recorded on the MR-DVR Server Does Not Play on the
MR-DVR Client .................................................................................................................... 221
Recorded Programs Are Not Listed in the Record List .................................................. 223
DVR is Freezing or Tiling on Playback ............................................................................. 224
Remote Control Keys Are Not Operating Correctly in DVR Mode ............................. 225
Chapter 17 Customer Information
226
Appendix A Diagnostic Screens Available on SARA and
DVR Platforms
227
Diagnostic Screens Common to SARA Version 1.60....................................................... 228
Diagnostic Screens Common to 3250HD v1.6 .................................................................. 230
Diagnostic Page Matrixes for DHCTs in a DOCSIS Environment ................................ 231
Diagnostic Screens Common to SARA DVR 1.5.2 ........................................................... 235
Glossary
239
Index
253