Cisco Cisco Unified Service Monitor 8.0 Release Notes

To obtain more information about known problems, access the Cisco Software Bug Toolkit at 

. (You will be prompted to log into Cisco.com.)

 describes problems known to exist in this release.

 describes problems that were fixed in this release.

To obtain more information about resolved problems, access the Cisco Software Bug Toolkit at 

. (You will be prompted to 

log into Cisco.com).

CSCtj05318 Launching 

Service 

Monitor using Internet 
Explorer 8.0 on the local 
server opens a blank 
page.

When launching Service Monitor on the local server (the system where Service 
Monitor is installed) using Internet Explorer 8.0, a blank page appears.

This occurs because a proxy is configured.

Workaround:

Disable the proxy , and Service Monitor will open correctly.

—

Monitored phone count 
can lag device discovery

There might be a lag of up to one minute between the time that Service Monitor 
discovers devices and the time when the monitored phone count is updated.

Workaround: None.

CSCtd63665

Data exported from sensor report 
differed from what was displayed.

This occurred when you viewed a trap on the Operations Manager 
Service Quality Alerts display, launched a Service Monitor sensor report 
for the trap, and exported a range of rows from the sensor report. 

The CSV file contained data that did not match what was displayed in 
the sensor report.

This has been fixed. The data is the same.

CSCsy01378

Apache error on local machine 
occurred.

When you logged in to the Windows system where Service Monitor was 
installed, you would see a few dialog boxes that showed Apache errors. 
This no longer occurs.