Cisco Cisco Unified Provisioning Manager 8.5 Troubleshooting Guide

From the command line, run the following command:

where <username> is a Provisioning Manager user who has administrator-level access, and <password> 
is the password for that user. 

The utility searches for Lines that do not have end-user associations.

The total number of Line instances requiring end-user associations appears. To proceed, enter Y. 

After completion, the utility reports the total number of successfully provisioned end-user associations 
and any failed transactions. All transactions are logged in the <Installation 
directory>\sep\logs\associateLineToEnduser.log file.

SOAP output is enabled in the ipt.properties file.

Do the following to disable the SOAP output in the ipt.properties file:

dfc.ipt.axl.soap.output.request.enabled: N

dfc.ipt.axl.soap.output.response.enabled: N

This is due to the following:

Network Latency between Provisioning Manager and Cisco Unified Communications Manager.

Many Line instances are missing in the end-user association.

The utility prompts for a confirmation with the total number of Lines identified for provisioning. You 
can skip running the utility and run it later.

The following topics provide troubleshooting steps for errors encountered while working with 
Provisioning Manager: