Cisco Cisco Unified Operations Manager 8.0 White Paper

Cisco

Deployment Guide

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Introduction

Product Overview

Small and Medium Enterprises

Large Enterprises

Managed Service Providers

Preinstallation Tasks

Preparing Devices to Be Monitored by Operations Manager

Cisco IOS Devices

Cisco Catalyst Devices

Media Convergence Servers

SNMP Management of Cisco Unified Contact Center

Cisco Unified Communications Manager

Voice Gateway and MGCP

Cisco Unified Communications Manager Express and SRST

Cisco Unity Express

Preparing the Server for Operations Manager

Operating System

Hardening the Server

VMware Deployment

Hostname and IP Address

Client PC Macromedia Flash

Verify Locale Settings

Verify Open Database Connectivity Driver Manager

Enabling/Installing Windows SNMP Service

Browser Version and Flash Plug-in

Device Connectivity

Terminal Server Services

Antivirus and Platform Agents

System Capacity

System Requirements

Preparing the Network

Register Devices and Interfaces in DNS

Configuring Cisco Unified Communications Manager Security Certificates

Check Routing and Firewalls

Network Address Translation

Network Time Protocol

Port Availability

Deployment Checklist

Operations Manager Installation

Preinstallation Checks

Installation Procedures

Licensing and Registration of the Software

Initial Configuration

Security and Users

IP Address or Hostname Changes

Network Discovery and Device Management

Network Discovery Options

Device Import Options

Device Discovery Process

Diagnostic Tests

Synthetic Tests

Synthetic Test Descriptions and Expected Results

How Many Simulated IP Phones Do I Need?

Node-to-Node Tests

Understanding Phone Tests