Cisco Cisco Unified Provisioning Manager 8.5 Data Sheet
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Applications Programming Interface
The Cisco Unified Provisioning Manager API provides a web services interface, using Simple Object Access
Protocol (SOAP) over HTTPS, for submitting provisioning requests from external applications or gathering
provisioning, inventory, or auditing information from the Cisco Unified Provisioning Manager database. Integration
with Unified Provisioning Manager can be for various reasons, including integrating into business, directory, or
security systems. Some typical examples:
●
Integration with front-end business applications such as human resource systems that contain employee
information, or existing web service portals that consolidate various IT services across an enterprise
●
Integration with back-end systems to manage non Cisco or legacy voice applications
●
Custom/branded web interface for subscriber self-service provisioning and password management
The general features Unified Provisioning Manager provides are listed in Table 1.
Table 1.
Features and Benefits
Feature
Benefit
General
Virtualization
Can be deployed with other Unified Communications or management applications in a virtualized/blade
server environment including Cisco Unified Computing System.
server environment including Cisco Unified Computing System.
Northbound API
Allows integration with custom applications, web service portals, and human resources systems for
automated provisioning and self care systems.
automated provisioning and self care systems.
AD integration
Subscribers and administrators can authenticate against AD. Additionally, subscribers can be synced into
UPM based on filter criteria and automatically be placed into the appropriate UPM Domains. Each Domain
can be synced to a different AD source.
UPM based on filter criteria and automatically be placed into the appropriate UPM Domains. Each Domain
can be synced to a different AD source.
Audit Trail
Orders for subscriber and infrastructure changes placed through UPM are tracked and can be referenced to
determine what was changed, who changed it and when.
determine what was changed, who changed it and when.
Infrastructure Configuration (Day-1 Support)
Batch and template-based
provisioning
provisioning
●
Consistent, rapid deployment of new infrastructure elements or sites
●
Mass infrastructure or dial plan adds or changes
Template based Cisco IOS
®
provisioning
Create, import and manage IOS configuration templates for automated IOS provisioning.
Consolidated view of Unified
Communications devices
Communications devices
Single view of a subscriber and the subscriber’s services.
Role-based access
Delegation of infrastructure management and move, addition, change, and delete (MACD) functions to
domain administrators and domain help desk personnel.
domain administrators and domain help desk personnel.
Provisioning policy settable at
several levels
several levels
Automated provisioning based on preset policies for services, service areas, and subscriber types.
Inventory tracking
●
Access to information about all services, devices, and subscribers
●
Inventory that can be searched and reported on
Autopopulation/synchronization
Easy addition of Cisco Unified Provisioning Manager to an existing Cisco Unified Communications network.
Additions and Changes (Day-2 Support)
Subscriber Services Wizard
Simplified policy driven Day2 provisioning interface.
Domain Administration Capability Allows different administrators to manage different groups of subscribers.
Batch provisioning
●
Mass user additions or changes
●
Consistent approach for easier system maintenance
Order Workflow
Allows functional areas, such as finance, warehouse or shipping, to be added to the provisioning process.
Email notification of pending workflow actions.
Email notification of pending workflow actions.