Cisco Cisco Unified Operations Manager 8.5 Information Guide

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Provides visibility into key performance metrics of Cisco Unified Communications elements, such as

resource usage (CPU, memory, Media Termination Point [MTP] resources, transcoder resources), call

statistics (active calls), and trunk statistics (trunk usage, port usage, gateway statistics) that help with and

capacity planning.

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Integrates voice-quality alerts from information delivered by Cisco Prime Unified Service Monitor (USM).

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Provides current information about connectivity and registration-related outages affecting IP phones in the

network.

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Facilitates tracking of Cisco Unified Communications devices and IP phone inventory, tracks IP phone

status changes, and creates a variety of reports that document move, add, and change operations on IP

phones in the network.

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Provides extensive northbound real-time notifications, using Simple Network Management Protocol

(SNMP) traps, email, and syslog notifications that facilitate integration with an SNMP-based management

system. The email and SNMP notifications contain context-sensitive HTTP links that let network managers

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Cisco Prime Unified Operations Manager also features phone-based diagnostic testing using real IP

phones for phone-feature validation.

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Cisco Prime Unified Operations Manager can use Cisco Prime Unified Service Monitor to monitor and

provide alerts on voice-quality issues detected by the Cisco Voice Transmission Quality (VTQ) metric that

is available in most Cisco IP phones, when used in Cisco Unified Communications Manager 4.2 and later

deployments.

Q. What is Cisco Prime?

A. Cisco Prime for Enterprise is an innovative strategy and portfolio of management products that empower IT

departments to more effectively manage their networks and the services they deliver. Cisco Prime is built

upon a network services management foundation and a set of common attributes. It delivers an intuitive

workflow-oriented user experience across Cisco architectures, technologies, and networks. Cisco Prime

simplifies network management, improves operations efficiency, reduces errors, and makes the delivery of

network services more predictable.

Q. What’s new in Cisco Prime Unified Operations Manager 8.7?

A. Cisco Prime Unified Operations Manager 8.7 is a minor release, no upgrade charge from 8.x under SAS

agreement, and adds support for Unified Communications 8.6.2. It also provides new features:

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UC Opsview: This all-new dashboard, built based on the Cisco Prime service-centered foundation,

delivers an integrated view of UC endpoint and network infrastructure health, the quality of service of end

users' experiences and network PSTN and WAN traffic, along with an easy-to-use interface that aids in

navigation to quickly fix operational issues before the end user notices them.

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Extend fault coverage: The new syslog customization feature extends UOM fault coverage on an on-

demand basis without the need to wait for the next UOM release.

Q. What devices does Cisco Prime Unified Operations Manager 8.7 support?

A. Refer to the Cisco Prime Unified Operations Manager 8.7 Supported Devices Table at

http://www.cisco.com/en/US/products/ps6535/products_device_support_tables_list.html

or to the Cisco Prime

Unified Operations Manager 8.7 Release Notes at

http://www.cisco.com/en/US/products/ps6535/prod_release_notes_list.html for a complete list