Cisco Cisco Prime Unified Provisioning Manager 9.0 Installation Guide
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Restoring Provisioning Manager
To restore Provisioning Manager from a backup:
Step 1
Stop Apache, JBoss, and NICE services by entering the following commands:
ps -aef | grep startcupm
ps -aef | grep nice
kill
startcupm process-id
kill
nice-process-id
Step 2
Enter the following command to navigate to the /opt/postgres/9.0/bin directory:
cd /opt/postgres/9.0/bin
Step 3
Enter the following command:
./psql.bin -U
pmadmin
-d postgres
where
pmadmin
is the username.
Step 4
Enter the following command:
DROP DATABASE
cupm
where
cupm
is the database.
If you receive an error stating that the database is being accessed by other users, perform the following steps:
a. Enter
\q
to exit the PostgreSQL terminal.
b. Enter the following commands:
ps -aef
kill </opt/cupm/jvm/bin/java -server -classpath /opt/cupm/sep/lib/dom.jar:/opt/cupm/sep/lib/jaxb-
api.jar:/opt/cupm/sep/lib/jaxb-impl.jar>
c. Return to
to resume restoring Provisioning Manager from the backup.
Step 5
Enter the following command:
DROP ROLE
rolename
where
rolename
is username for the SEP database user. The default username is cupm.
Step 6
Enter the following command:
ALTER ROLE
username
WITH PASSWORD ‘
password
’;
where
username
is username of the PostgreSQL administrator user, and
password
is the password for the PostgreSQL
administrator on the machine with the backed-up data. The default username is postgres.
Step 7
Enter
\q
to exit the PostgreSQL terminal.
Step 8
Navigate to the directory /opt/postgres/9.0/bin and enter the following command:
./CUPM-restore.sh pmadmin postgres /mnt/bak
Step 9
Enter the following commands to restart Apache, JBoss, and NICE services:
nohup /opt/cupm/sep/build/bin/startcupm.sh > /opt/cupm/sep/logs/jboss.log 2>&1 &
nohup /opt/cupm/sep/build/bin/nice.sh NICE:01 > /opt/cupm/sep/logs/nice.log 2>&1 &